Report incorrect information

Practice-specific corrections (available today)

On many practice profile pages you will find a link to Report a correction. That opens a short form tied to that practice. Submissions are stored for review by our team; we do not promise an immediate change on the live site.

To use it, open the practice from search results first.

Broader reports (channel being finalised)

We are not yet offering a general-purpose submission form on this page for issues that are not tied to a single practice profile (for example prescription listing rows across retailers, or cross-practice data questions).

This is temporary pre-launch copy. A dedicated channel will be announced when it is ready.

What you may want to report

Examples include:

• Wrong or outdated price or fee band
• Wrong opening hours
• Wrong ownership or group label
• Wrong address or practice name
• Wrong or broken website link we show as public-facing
• Prescription comparison data that does not match what you see on a retailer site

Information to prepare (for when reporting opens fully)

• Practice name and address (or URL of the page where you saw the issue)
• Type of issue (for example price, hours, ownership)
• The corrected value or description of what should change
• Any evidence you can share (for example a link to the clinic’s own price list or a screenshot description) — avoid sending unnecessary personal data

How we treat data

Read How we source prices for where practice and prescription figures come from and why gaps appear.

For privacy-related questions, see Privacy information and Contact.